Keep your gas meter turned to off

GAS Networks Ireland yesterday evening (Thursday) requested all natural gas customers in Galway and Mayo only to shut off their gas supply at the meter.

The notice was issued after the operator of the Corrib gas terminal confirmed that a quantity of odourless gas has entered the gas network. This affects natural gas customers in Galway and Mayo only.

Natural gas is odourless, but a smell is added for safety purposes in the unlikely event of a leak.

A statement issued by Gas Networks Ireland said: “We are urging gas customers in Galway City, Oranmore, Tuam, Headford, Ballinrobe, Claremorris, Castlebar, Westport, Crossmolina and Ballina to turn off their gas supply at the valve in their meter box until further notice.”

Customers can get information on the steps to take to turn off their gas supply on the Gas Networks Ireland website.

The statement continued: “We are recommending this action because in the unlikely event of a leak customers in these locations only will be unable to smell gas in the current circumstances.

We will work with priority customers including hospitals to try to ensure their operations are not interrupted.

We are working with the Corrib operator to resolve this issue and remove the un-odourised gas from the network in a safe and controlled fashion. Our best estimate is that this may take between 48 and 72 hours.

Gas Networks Ireland apologises to customers for any inconvenience caused by these measures. While the risk is low, safety is our first priority in operating the network.

Customers seeking assistance can visit the 'Contact Us' page on the website or call the customer care line on 1850 200 694.

Customers who suspect a gas leak or smell gas should always call the 24-hour emergency line on 1850 20 50 50.