Mayo footballer Aidan O’Shea has officially opened the newly refurbished McDonald’s restaurant on Lannagh Road in Castlebar.
Owned by local franchisee Rhoda Cramp, the restaurant received a major €1.1 million digital makeover, complete with a range of innovations aimed at improving the customer experience.
The completely renovated restaurant resulted in the creation of 10 new jobs for the local area.
McDonald’s Castlebar is a proud sponsor of Aidan’s home club, Breaffy GAA, so it is entirely fitting he is on hand to unveil the exciting changes at the restaurant.
Customers have the option to use one of the restaurant’s self-order kiosks to improve the speed and ease of ordering.
These allow customers to browse the menu, review nutritional information and personalise their meals, giving diners more time to consider their food and drink choices. New dedicated dining room hosts ensure the ordering process is as quick and easy as possible.
Table service is introduced to take the hassle out of finding somewhere to sit when carrying food, potentially with children, bags and buggies.
In restaurants where table service has been introduced previously, customer feedback has been positive; families appreciate not having to leave children unattended while queuing and customers say it’s given them more time to chat with friends and family.
Diners can also avail of on-site Samsung Galaxy tablets, which can be used to surf the web, keep up to date on the latest news headlines or play games. All of these digital improvements have been designed with changing customer needs in mind.
Like all McDonald’s restaurants across Ireland, the beef served in McDonalds Castlebar is 100% Irish. Dawn Meats, who operate a major plant in Ballyhaunis, supplies all beef to McDonalds Ireland.
In 2017 for example over 2,500 tonnes of Irish beef was used to make McDonalds 100% beef burgers.
McDonald’s Europe is the single largest purchaser of Irish beef by volume and one in every five hamburgers sold in McDonald’s across Europe every year is of Irish origin.
Rhoda and her husband Martin are delighted to bring this new McDonald’s experience to the local community, of which the restaurant is a major part.
McDonald’s Castlebar have been keen sponsors and supporters of Mini Rugby in the area, the Mayo International Cup, Ballyheane FC and St Gerald’s College.
Franchisee Rhoda Cramp, commented: “We have always been focused on bringing the best possible services and experience to our customers in Castlebar and beyond. This exciting refurbishment and the accompanying changes are designed to make the experience in the restaurant as enjoyable and easy as possible.
”Whether that’s providing people with a chance to get to grips with using a tablet in a relaxed environment or giving parents an even easier way to order their food.
“When ordering at the new kiosks, customers will have the option to make more personalised food choices, for example swapping fries for a side salad or adding a fruit bag to their children’s Happy Meal.
“We are delighted to welcome customers back after our brief closure and are excited to see how much they will enjoy the new facilities.”