TELUS International Ireland announce new Mayo jobs

TELUS International Ireland, the global customer experience and digital IT solutions provider, has announced 300 new jobs to be filled over the coming year at its sites across Ireland, including Mayo.

These new jobs will span a range of areas including tech and customer support, shared services, cloud infrastructure, BI analytics, AI and data annotation.

Based out of the company's Cork, Dublin and Mayo offices, the new roles include on-site, remote and combined (hybrid) working opportunities in line with their commitment to provide flexible work styles.

In addition to the 300 new jobs, TELUS International Ireland is also making major investments to upgrade facilities at its three sites. This includes a brand new recruitment centre, a serenity room, a state-of-the-art on-site gym and a refurbished restaurant area.

Today’s jobs announcement follows the creation of 30 new roles at TELUS International AI Data Solutions in Ballina last year.

Welcoming today’s announcement, Taoiseach Micheál Martin said: “TELUS International Ireland is already a significant employer on both a national and regional scale and I’m delighted to see this further expansion. In my own city of Cork, I have seen the contribution of TELUS International Ireland to the economy and the local community first-hand, and I’m excited to see how this growth will create new opportunities for talent and investment across Cork, Dublin and Mayo.”

Vice-President of Operations and General Manager at TELUS International Ireland and France, Roger Clancy, said: “Our Irish operation continues to grow as we enhance our offering as a digital customer solutions partner to global disruptive brands and expand into new areas of AI and data annotation. This evolution of service has created new opportunities for our existing team, along with the opportunity to recruit even more talent to our expanding workforce.

“Our culture is one that rewards innovation and teamwork, and we are delighted to be able to offer these jobs where people can come and grow their careers with us. For that reason, we are also investing in our facilities, with a new recruitment centre and gym at our Irish headquarters in Mahon, Cork, as well as refurbishing our restaurant space too. We also have significant plans for our Dublin and Mayo sites later in 2022.”

IDA Ireland’s Department Manager for Regional Development and Enterprise, Ray O'Connor, stated: “TELUS International’s continued commitment to Ireland is very welcome. Along with the already announced jobs in Mayo, this substantial announcement of 300 new jobs across its three Irish sites demonstrates Ireland’s potential to deliver in an increasingly digital world. I’d like to wish TELUS International every success with this expansion.”

TELUS International Ireland is actively recruiting for these new roles, and more information can be found at https://www.telusinternational.com/careers.