'Significant' water burst impacts customers in Cloonfad

EFFORTS are continuing to restore normal water supply to customers in parts of Cloonfad following a significant burst which severely disrupted supplies to homes, farms and businesses across the area.

Since the burst was repaired crews have been working continuously to restore stable supplies across the network. However, exceptionally high demand on the system is making it difficult to release airlocks that have formed within the network, resulting in ongoing supply issues for some customers.

To help restore supply, crews are continually adjusting network pressures across the supply zone in an effort to move water through the network and return water to affected customers. While these measures are assisting customers in many locations, it is proving particularly challenging to restore consistent supply to customers in higher-lying areas.

Alternative water supplies remain available for customers impacted by the disruption, with bottled water and a water tanker in place close to the Westview Estate in Cloonfad.

Uisce Éireann's Ger Greally acknowledged the ongoing difficulties being experienced by customers and assured the community that every effort is being made to restore normal supply: "Our teams have been working tirelessly since this incident occurred, and we understand the and inconvenience being experienced by customers. While the burst has been repaired, the combination of exceptionally high demand and a number of airlocks on the network is continuing to create challenges in some parts of the supply area. We are adjusting pressures across the network and doing everything possible to move water through the system and restore supplies to all affected customers.

"Unfortunately, customers in higher-lying areas are proving the most difficult to reach, but crews remain on the ground and will continue working until supplies are fully restored."

"We are also working to bring in an additional water tanker to supplement supplies and help resolve the issue as quickly as possible. We know this has been a difficult time for affected customers and we would ask them to bear with us while crews continue their efforts to restore a full and consistent supply to all homes, farms and businesses."